Our Lifetime Success Management Services comprise a wide range of activities that you benefit from before you even purchase our software. So what can you expect?
Free Demos, Trials & Proof-of-Concept Activities
Right from the start we provide you with free demonstrations, trials as well as proof-of-concept activities. This supports your business case for EA and establishes a long-term footing for success.
Lifetime Success Plan
If we do earn your business, we then put in place a Lifetime Success Plan that ensures we offer the right level of support to meet your ambitions. You will be allocated an account manager and enjoy regular check-ins and health checks from us.
You can also expect regular pre-packaged solutions to drive business value, for instance dashboards to address specific business challenges and services packages to collect, deploy and present information to your user community. These pre-packaged solutions are delivered through our popular BVA engagement.
Our Training drives the ongoing development of your team via eLearning and classroom material.
Long-term Advisory Services
We offer long-term advisory services that focus on providing clients with mentoring and guidance. The logic behind securing advisory services is to maintain the great momentum that results following the conclusion of a Business Value Accelerator or a Tailored Engagement. This type of engagement ensures you drive the initiative once the initial goals have been achieved, with BiZZdesign consultants only checking in at regular, agreed upon time intervals to run an assessment of progress. The result of the assessment clarifies whether you are on the right course or not. Additionally, it also helps with events such as bringing in new staff, or implementing a new strategic priority.
Ultimately, our most successful customers are those who use our product to transform their decision making process and mindset, who actively drive product utilization within their organizations. Our Lifetime Success Management Services are meant to give maximum support in this process.