MS Amlin

MS Amlin

Drives Operational Resilience with Horizzon

The rise of Enterprise Architecture within Insurance companies supports regulatory compliance efforts

Regulators in the UK pushed the insurance industry to continuously implement comprehensive regulatory requirements to achieve a high level of operational resilience.  To ensure the impact of market disruptions and to stay within accepted tolerance levels, MS Amlin a leading global (re)insurer, part of the global top-10 insurance group MS &AD,  has decided in 2020 to further augment their operational resilience.

The complex landscape of dependencies across various organizational layers, required the Operational Excellence team at MS Amlin to introduced Bizzdesign HoriZZon. The platform soon came to anchor the business service-led operational resilience efforts, which eventually crystallized into a four-stage method.

Have a clear understanding of the most important business services of the organization and successfully map them out to comply with regulations.

“Using a solution like Horizzon and employing enterprise architecture techniques enabled us to achieve a clear understanding of the most important business services and successfully map out their dependencies across various dimensions of the enterprise – people, processes, technology, place.”

Chris Dalby, Head of Operational Excellence at MS Amlin